Gift Voucher Terms & Conditions

1. Overview

Gift vouchers are available for purchase via The Boileroom website in a variety of denominations. These vouchers are valid for use at The Boileroom and Frida’s Coffee House, providing flexibility for gig tickets or food and drink purchases at Frida’s Coffee House.

2. Purchasing and Redemption

   - Upon purchasing a gift voucher, you will receive an order number. Please retain this for future use.

   - To use your voucher for gig tickets at The Boileroom, the purchaser must email **priya@theboileroom.net** with the order number, details of the event they wish to attend, and the value to be deducted from the voucher.

   - Any remaining balance after redeeming a ticket can be applied toward future gig tickets or used at Frida’s Coffee House for food and drink purchases.

3. Usage at Frida’s Coffee House

   - Present your gift voucher at Frida’s Coffee House to redeem it for food and drink items.

   - The full or remaining balance of the voucher can be used toward any available menu items.

4. Balance and Expiry

   - Any unspent balance on the voucher will remain valid and can be applied to future purchases at The Boileroom or Frida’s Coffee House.

   - Gift vouchers are valid for **12 months** from the date of purchase. Any remaining balance after this period will expire and cannot be redeemed.

5. Refunds and Exchanges

   - Gift vouchers are non-refundable and cannot be exchanged for cash.

   - Lost or stolen vouchers cannot be replaced. Please treat your voucher as cash.

6. Additional Conditions

   - Gift vouchers cannot be used in conjunction with any other offers or promotions unless explicitly stated.

   - The Boileroom and Frida’s Coffee House reserve the right to amend these terms and conditions without prior notice.

7. Contact Information

   - For any queries regarding gift vouchers, including redemption for events or balance checks, please contact **priya@theboileroom.net**.

Thank you for supporting The Boileroom and Frida’s Coffee House!